Bicycles

Smartfit kiosk uses AI to get a custom bike-fit in just five minutes

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The Smartfit Q2 kiosk builds a custom wireframe model of each customer
Smartfit
The kiosk takes up less than one square meter of floor space
Smartfit
The Smartfit Q2 kiosk builds a custom wireframe model of each customer
Smartfit
The entire process reportedly takes about five minutes
Smartfit
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While it's very important to have a properly fitting bicycle, not all bike store employees have the time or expertise to manually perform a full bike-fit session with each customer. That's where the Smartfit Q2 kiosk comes in, as it uses AI to do the job quickly.

Manufactured by German company Radlabor, the Q2 won an award earlier this month at Eurobike 2024. It's claimed to be the world's first AI-based bike fitting system, and is already in use by a number of commercial clients.

Here's how it works …

Using the Q2's touchscreen interface, a store staff member starts by entering some of the customer's basic data (height, weight, gender, etc) into the Windows-PC-based system. They then select the desired sort of bike, choosing from types such as Mountain, Time Trial, Road, and City/Trekking.

The kiosk takes up less than one square meter of floor space
Smartfit

The customer is next asked to remove their shoes and stand up straight on a laser-marked spot on the floor, with their arms hanging loosely at their sides. They're also asked to place a spring-loaded inseam-measuring device (which looks kind of like a pogo stick) between their legs.

The Q2 proceeds to take 10 full-body photos of the customer, gauging the length of their inseam by the relative positions of three markers on the inseam device. Using that data and their height as a reference, the system's AI software proceeds to create a precisely proportioned wireframe model of the customer's body. That model includes information such as sternum height and arm length.

The entire process reportedly takes about five minutes
Smartfit

Using the touchscreen, the staff member then searches for the desired make and model of bike in the store's inventory. Based on the customer's measurements, the Q2 will indicate the best frame size for that particular bike, along with the ideal seat height, fore/aft seat position, handlebar height, and other adjustable parameters.

The whole process is claimed to take only about five minutes. And needless to say, one customer's data can be used to search for more than one make, model or type of bike.

The Smartfit Q2 kiosk is demonstrated in the (silent) video below.

Source: Smartfit

View gallery - 3 images
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2 comments
Douglas Rogers
My problem was that they didn't have my frame size in stock and I ended up ordering online and putting it together myself.
Toivo_
Do they give you the results to take with you, or do they search ONLY their own inventory for a fit?