April 24, 2007 In this age of disposable consumer goods, where entire iPods are replaced because it's easier than changing the dud battery, we're pleased to report the growing success of fixya.com, a support community and knowledgebase for repairing consumer products. The idea behind FixYa is to aggregate all support information that is scattered throughout the internet in a single user friendly location. In addition, FixYa is a huge knowledgebase that is constantly updated by a live community of users who share their experiences of technical problems and solutions. Through the site's unique rating system, FixYa is allowing users to find the best solution for every problem and even offer a new solution. Our aim is that over time, FixYa will offer the best solutions for the most common problems of each and every product the site is covering. The best thing about our knowledgebase is that it's based on true user experience rather than on projected FAQs by the manufacturer.
Fixya was founded by two entrepreneurs who decided to take advantage of the fact that many consumer product manufacturers are not providing adequate support through their web sites. FixYa's founders had a hard time finding relevant and updated support information for their printer or digital camera, and therefore decided to create the site.
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