Automotive

Subaru no longer makes the most reliable cars, says Consumer Reports

Subaru no longer makes the most reliable cars, says Consumer Reports
Subaru is no longer the most reliable car brand, according to Consumer Reports
Subaru is no longer the most reliable car brand, according to Consumer Reports
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Subaru is no longer the most reliable car brand, according to Consumer Reports
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Subaru is no longer the most reliable car brand, according to Consumer Reports
Toyota reclaims its crown as the most reliable carmaker
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Toyota reclaims its crown as the most reliable carmaker
Consumer Reports' list of the most reliable car makers for this year
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Consumer Reports' list of the most reliable car makers for this year
Most reliable car makers: 14th to 26th spots
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Most reliable car makers: 14th to 26th spots
Toyota, which had a few cars that had lower reliability ratings in last year's report (like the Camry, Tacoma, and Tundra), addressed serious problems to improve the overall reliability
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Toyota, which had a few cars that had lower reliability ratings in last year's report (like the Camry, Tacoma, and Tundra), addressed serious problems to improve the overall reliability
Tesla was the most improved carmaker in this year’s report, climbing eight spots from seventeenth to nine
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Tesla was the most improved carmaker in this year’s report, climbing eight spots from seventeenth to nine
Rivian continues its dismal track record as the least reliable carmaker
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Rivian continues its dismal track record as the least reliable carmaker
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We all love a little Consumer Reports scoop, don’t we? Last year, Subaru surpassed Toyota and Lexus to become the most reliable carmaker. This year, Toyota reclaims its crown. And there’s one damning stat: Four out of the top five most reliable car brands this year are Japanese.

Make that five out of the top six and six out of the top seven! Such is the dominance of Japanese players when it comes to reliability alone. And out of the top 10, you have a total of seven Asian brands.

Consumer Reports' (CR) rankings are based on info gathered from the owners of over 380,000 cars, which includes models from 2000 to 2025, and some models from early 2026. Twenty possible problem areas (including engine, gearbox, EV battery, charging, body hardware, paint and trim, etc.) are taken into account, after which a reliability score is given on a 100-point scale.

Apart from some shuffling around, there aren't any surprises in the top three: Toyota grabs the first spot (with an average reliability rating of 66 out of 100), with Subaru dropping to second (63), and Toyota-owned Lexus (60) coming in third.

Consumer Reports' list of the most reliable car makers for this year
Consumer Reports' list of the most reliable car makers for this year

Toyota had a few cars that had lower reliability ratings in last year's report (like the Camry, Tacoma, and Tundra), but turned things around by addressing serious problems to improve the overall reliability. All of these models now feature better ratings than last year’s, which undoubtedly helped Toyota's overall reliability ranking.

Hot on the heels of the top three are Honda (59) at fourth and BMW (58) at fifth – the only European brand in the top 10. From there, you have Nissan (57) in sixth, Acura (57) in seventh, Buick (51) in eighth, Tesla (50) in ninth, and Kia (49) in tenth positions. That makes Buick and Tesla the only American brands in the top 10.

Interestingly, Tesla was the most improved carmaker in this year’s report, climbing eight spots from seventeenth to the ninth spot. Most of this good work can be attributed to the Model 3, which has been crowned the most reliable electric car, according to Consumer Reports. The Model Y also helped improve Tesla's rankings, being deemed the most reliable electric SUV and the most reliable electric vehicle overall in this year’s CR survey.

Most reliable car makers: 14th to 26th spots
Most reliable car makers: 14th to 26th spots

Meanwhile, Mazda saw the biggest drop in CR’s new car reliability ratings, falling eight spots – from sixth last year to fourteenth this year. This dip was largely attributed to the carmaker launching several redesigns for its models.

Previously reliable cars like CX-70 and CX-90 were released with a new engine and transmissions, while also being available as Plug-in Hybrid Electric Vehicles (PHEV). Owing to PHEV’s dismal track record of poor reliability concerns, the carmaker’s overall ranking took a big hit.

CR’s report suggests that pure hybrids (gas engine + small battery; no plugging in) are much more reliable than pure electric vehicles (EV) and PHEVs. Why? Most automakers have been producing them for so long that the reliability of their hybrid models is frequently on par with their ICE (internal combustion engine) counterparts.

Rivian continues its dismal track record as the least reliable carmaker
Rivian continues its dismal track record as the least reliable carmaker

On the lower end of the reliability spectrum, we have four US automakers – GMC (31), Jeep (28), Ram (26), and Rivian (24), meaning Rivian continues its dismal track record as the least reliable carmaker. For reference, these same brands also had the most unreliable vehicles in last year’s report – Jeep (33), GMC (33), Cadillac (27), and Rivian (14) . So only the order at the bottom has changed.

CR does state that it doesn't include any models from brands like Alfa Romeo, Dodge, Fiat, Infiniti, Jaguar, Land Rover, Lucid, Maserati, MINI, Mitsubishi, Polestar, and Porsche. This is because "Consumer Reports either has insufficient data or the manufacturer has too few models for them to rank."

Toyota, which had a few cars that had lower reliability ratings in last year's report (like the Camry, Tacoma, and Tundra), addressed serious problems to improve the overall reliability
Toyota, which had a few cars that had lower reliability ratings in last year's report (like the Camry, Tacoma, and Tundra), addressed serious problems to improve the overall reliability

And there you have it. Is it surprising to anyone that Japanese carmakers dominate in reliability? Probably not, particularly when you look at Consumer Reports’ most reliable individual car models, where the data reveals just how far ahead Japanese cars really are: All of the top 10 car models are from Japanese brands!

Source: Consumer Reports

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6 comments
6 comments
Rusty
Another sad state of results for AMERICAN car brands Ford, Chevy, Chrysler. Another sad one was I read a few weeks ago that the most American built cars in America, with American parts were Toyota & Honda!
Uncle Anonymous
I just traded in my 2018 Subaru Forester this past November After looking at around seven vehicles, it came down to a choice between a Forester and a Rav4. The big deciding factor was the greater risk of theft for the Toyota. I now drive a 2025 Forester Turing edition and I couldn't be happier with it.
BarronScout
In comparing these cars (working in the industry) part of the reason may well be Japanese car brands wait on other brands to try out new features and products first. They will perfect to point on 100% reliability of an old technology while letting others (IE Germans) introduce new designs and methods. Example of this was looking at a modern Camry power windows (2020?) and I remember thinking VW did away with this style control back in early 90's. But then VW has offered pinch protection and auto up AND down for all 4 windows since the CAN buss intro late '99 early 2000 models. While some Japanese and Korean still don't offer it.
Also I have worked on both Honda and Toyota cars that customers extolled about them running perfect, when in fact they are barely holding together and most things (windows, radio, AC, etc.) have quit working. It depends on expectations and perspective. Reliability also is different for different people. If the car starts every time and runs correctly, but maybe the AC takes more than 2 seconds to blow artic air and radio takes a minute to boot up, that's not a reliability issue but a product design issue. These surveys seem to do a poor job of splitting those two points.
Car manufacturers think we want the latest and greatest feature to sell us a car, when most people just want something that works every day and is comfortable enough for where we live (heat, cold, nice ride). Maybe even some tunes to get by.
Jack Hammer
I had a 2018 subaru.. I never hated a car so much in my life, what a god awful granny mobile.. I dumped it post haste.. I've had ever car under the sun, and I'd take any of them over the subaru.. Wasn't great in the snow either.. The volkswagen beetle I had tears before was better..
SquareStem
So US manufacturers only have Buick in the top 10 spots and occupy 4 of the bottom 5. Though this is quite sad and hardly surprising, I'm sure with the tariff protection they are now receiving their first order of business will be engineering more reliable and affordable cars that buyers truly want. Watch out world! /*sarcasm off*/
John Musbach
What makes rivian so unreliable?